Refund & Return Policy
Legal
REFUND & RETURN POLICY
Last updated: March 2026 · We stand behind every belt we make.
Buyer Protection
Every order is protected
Free Replacement
If we make an error
Full Refunds
Fast & no questions asked
48hr Response
On all refund requests
WHEN WE REFUND OR REPLACE
✅ We Will Refund / Replace If:
- Belt arrives damaged or broken
- Product is defective in materials or craftsmanship
- Custom text is wrong due to our error
- Wrong product delivered
- Order lost in transit (not arrived in 45 business days)
❌ We Cannot Refund If:
- Customer entered wrong custom text
- Change of mind after design approval
- Delays caused by customs or carrier
- Issue reported more than 30 days after delivery
- Damage caused after delivery
CANCELLATION POLICY
You may cancel your order at any time before you approve the design proof — a full refund will be issued with no questions asked.
⚡ Cancel anytime before design approval = 100% full refund guaranteed.
Once you approve the design and production begins, cancellations cannot be accepted as your belt is already being custom crafted.
HOW TO REQUEST A REFUND
1
Email Us Within 30 Days
Send your request to support@titlebelts.shop within 30 days of receiving your order.
2
Include Your Order Details
Provide your order number, a description of the issue, and photos of the problem (if the belt is damaged or incorrect).
3
We Respond in 48 Hours
Our team will review your request and respond within 2 business days with a resolution.
4
Refund Processed in 5-10 Days
Approved refunds are returned to your original payment method (PayPal or Stripe) within 5-10 business days.
CONTACT FOR REFUNDS
Email: support@titlebelts.shop
Company: MOAZAM AZAM, UNIPESSOAL LDA | NIPC: 519224833
Address: Rua do Seminário, n.º 7, 3 D, 1885-076 Moscavide, Lisboa, Portugal
Response time: Within 2 business days